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Swiftcover Car Insurance


Swiftcover was formed in 2005 by a group of former Churchill Insurance executives and is an internet only based insurance company. In 2007 Swiftcover was aquired by AXA and is now still a wholly owned subsidiary of AXA UK. Swiftcover offer customers the ability manage their policy (including changes to policies) online and any contact can be done via email. This also means you can print off your own insurance certificates when and if you need them. From 2009 through to 2011, Swiftcover used Iggy Pop to front their TV Adverts with the tagline "Get a Life!" which resulted in a ASA investigation due to Swiftcover not actually offering insurance to people in the entertainment industry. From 2011 they have moved their advertising in a new direction featuring a family of animated characters voiced by celebrities including Reece Shearsmith and Steve Pemberton, Chris Evans and Noddy Holder.

Swiftcover concentrate on just comprehensive and third party fire and theft car insurance and do not offer the lowest level of third party insurance. They even reveal that 98.5% of new customers purchase comprehensive insurance showing what excellent value they beleive their insurance prices to be.

As Swiftcover are primarily an internet based car insurance provider, claims can be reported 24/7 via their Swift Space Customer Area. However, if you still prefer to speak to an actual person they do run UK based call centres to handle all enquiries, the numbers for which can be found below.

Should you be involved in an accident and your vehicle requires reparing, Swiftcover offer free collection and delivery in the event of a claim, and clean your car inside and out after it's repaired. Theres also a five year guarentee for all repairs carried out at one of thier approved repair centres.

As expected, Swiftcover also offer a number of optional extras with their policies. Legal cover up to £100,000 is avilable incase you are in an accident that is not your fault but still incure costs due to being hit by an unisured driver. Medical costs can also be recovered as well as compensation in the event that you are injured and unable to work.

Swiftcover allow you to protect your no claims bonus if you have accumulated four years or more and this allows you to make either one claim in a year or two claims in three years and your no claims bonus will be affected. This only costs a minimla amount and is always worth considering with whichever insurance provider you choose.

Swiftcover offer a courtesy car in the event that your car is off the road following an accident and this can be used for either 14 or 21 days continuously up to a maximum of 28 days in total if you need to make more than one claim in a year. You will also receive a courtesy car on a third party fire and theft policy if your car is stolen. Swiftcover also offer some other great extras including breakdown cover, wrong fuel cover up to £250 and lost keys cover up to £300. In the event that your cars locks need replacing, Swiftcover will pay up to £1500 to help cover the costs.

Swiftcover also run a scheme called Dashcam which offers a 10% discount to drivers willing to have a camera installed in their car which records your driving and helps provide useful evidence in the event of a claim against another driver. These cameras provide valuable evidence of what happened in a car accident, helping to settle claims more quickly and reduce fraud. This can help you keep your no claims bonus in circumstances that you may otherwise have been penalised for.

Car Insurance Claim:
0871 984 3333
Windscreen Claims:
0871 231 2310
Breakdown Assistance:
0800 107 7006

Comments (5)

Topic: Swiftcover Car Insurance
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Alan (Norwich, UK) says...
At the end of October my car was involved in an accident where I was mainly to blame as I misunderstood the junction. It looked like my car would be written off as there was a fair amount of damage. After reading some reviews I was panicking about whether Swift Cover would be a nightmare to deal with. A couple of weeks later I received the news that my car was indeed going to be written off but I was relieved to hear I would be getting full market value and the payment was approved fairly ... Read More
23rd August 2014 12:15pm
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Olivia Richards (Hereford, UK) says...
The insurance is rubbish. After I had an accident they talked me in to 50/50 knowing that it wasn't my fault(they said it will be easier)they said i will lose 2yrs no claim. It took them more than 4 months to repair my car i payed my excess and had to call them every day to do it. After i got my car back i got it half repaired when i asked from garage they said that insurance refused to repair it fully. Then i got an email from swift about my renewal and i saw that they took 3yrs no claim ... Read More
10th June 2014 12:12pm
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George Thompson (Coventry) says...
My car burst into flames last month and by the time the fire brigade arrived there wasn't much left of my car and 2 cars parked either side were quite badly damaged. I called Swiftcover and after 10+ minutes on hold was told their systems were down and they couldn't log the claim. They took some details, and sais they'd call back in the morning. No call back by 10am so called again and after another long wait spoke to someone who opened my claim. Was on the phone for almost 2 hours, but whilst ... Read More
4th May 2014 12:07pm
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Alice Fry (Middlesborough) says...
my car was in an accident and got written off I received a polite and informative service from swift cover very easy .I got a very good pay out for the value of my car which I wasnt expecting. made the whole proccess easy and stress free
20th February 2014 12:16pm
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Trevor (Worcester, UK) says...
Had a no fault accident on my way to my son's wedding. Rang to get help but they just kept me on hold. Tried to report via website and was told I had to call. So if I have to call, why can't they have people to answer the phone? Very poor service, why should I renew?
6th November 2013 12:13pm

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