12/09/2011 dont bother to try and contact this company via their sit I did and after writing out a lengthy list of complaints about their working practices when you press SUBMIT you get a page that says " oops sorry that page does not exist" the complaints I listed was the inificiencies of their company and that confirmed it But they will not evade me I am off to their Bristol Office if it exists hopefully with a reporter Thomas Pagett

02/05/2011 I just wanted to give a quick review of Lets Cover Landlord Insurance which is part of the Axa insurance group. I've recently cancelled my policy with Lets Cover landlord insurance because of the appalling service. I made a claim for a wall which collapsed and after months of their terrible service I have had to make a complaint to the ombudsman. Every time I rang lets cover there was a different excuse for why they were not willing to honour the claim - each time I gave details which refuted their excuse they came up with another. Finally, their call service didn't even seem able to access the claim and seemed confused as to what was going on.

15/02/2011 my father was with sun life for over 20 yrs and paid £40 a month at least till he died 3 weeks ago. His wife received £1500 on his death nowhere near what he paid in its disgusting it didnt cover the funeral cost much to her distress

04/01/2010 I have recently discovered that my Mother took out an over 50s policy when she was 80. She is now 92 and has paid in over £900 - the value of the policy is just £400! If she stops paying in the payout will behalf that and if she surrenders it early she will get even less than that. Axa are refusing to be flexible by freezing the plan, thus ensuring my Mother does not throw any more money away on this. They said it was unfortuante that I was not monitoring her mail at the time she took it out and that she didn't have the foresight to take out the plan earlier!

18/08/2009 I'm in my 20s and still keep receiving these Sun Life Direct over 50 mailings. With my name misspelt too; very annoying.

30/07/2009 I'm 31 and I keep receiving junk mail from the company addressed to "the occupier". When I do turn 50 and am looking for such a plan, not so sure I'd go with a company that wastes money on blanket junk mailing!