04/10/2011 good insurance

12/09/2011 This £25.00 cashback is a big con. When I received my new car insurance reminder, I realised that a year had already gone by and I had not received my cashback. I rang Post Office insurance and reminded them about my last year's cashback. I was told that their supervisor will send me a check by the return of post. I have now been waiting for over a week and nothing has happened yet. I rang and reminded them again. Now I am told that it usually takes about 10 days. I wonder how many 10 days have gone by since last September. Does it means that you will never receive any cashback if you do forget about it.

22/09/2010 Had a car accident back in April 2010. My insurance was with PO, who passed on the details to Minster Law for legal help and 17 months down the line I get the same repetitive message saying that the third party insurers are waiting for a police report... I understand Police are understaffed, but .... 17 months?!

20/08/2010 I was quoted a figure which I agreed to pay, they didnt tell me about legal protection fee and ins tax on top, only to find out though my bank account deduction I had payed more than quoted over phone.Had I know the amount I could have got it cheaper else where

04/08/2010 04/08/10 Asked for 2 week temporary driver cover for a 30 year old female driver (home owner) with no claims or convictions and was told the underwriters do not allow it. I can instead put her as a permanent named driver...costing £552. Plus £20 admin fee!! I was told that I should have put that I might want to have a temporary driver when I filled in the form on line. Madness. I shan't be renewing.

28/04/2010 Obtained an on-line quote guaranteed to be held for 30 days; confirmed in an e-mail. Recalled it after 14 days using supplied reference number to find it was now £30 more expensive. Telephoned call centre and was told I would need to print out the e-mail and snail mail it to them as proof. I offered to supply date and time of e-mail from them but was told the staff had no access to e-mail. Told them I did not want to deal with a company who could not even access what they had sent me. Went elsewhere.

27/04/2010 Car Insurance claim made 20.11.09 - fully comp policy and other driver not disputing it was his fault. PO passed claim on to Drive Assist (car hire co) as it was 'straightforward' claim - bypasssing underw, Aviva. Car hire given with assurance 3rd Party would pay it. 5 months later, no money and today 27.4.10 Drive Assist taking car away, before any money given to buy a replacement car. Financial Ombudsman does not cover issues when a claim goes through 3rd party co like Drive Assist.

23/03/2010 i have been with the post office car insurance far three years know,the price keeps going up and up.i would not mind but iam third party fire and theft ,and its ridiculous to say the least.i think iam paying over the odds...iam 40 years of age and i think i will be shopping about.

16/02/2010 my personal experience with post office home contents insurance(accidental damage policy paid in full), i have never made a claim, and always thought having insurance was the right thing to do, last nite we had an accident with our laptop (water spilled on it and it wouldnt work when i switched it on ), thinking i was covered i rang them ( only to be told i was not covered... for me to be covered for my laptop i would have had to bought additional policy that covered the laptop away from the home... even though the accident happened in the home... seems to me as though the post office do not make this clear when purchasing the policy( makes you wonder what is covered on accidental damage in the home??? No renewal for me Post Office !!

28/07/2009 was with po insurance but second year went up in price so i left now with aa will they increace price next year if so will say goodbye to them as well have 9 years n.c.bonus

02/12/2008 i think that the site was easy to use and to find what you want also had great insurance, i would reccommend this to my friends and family, also very good assistance on the phone.

13/10/2008 The link to the travel insurance form was obvious but the site is badly designed - I had to click through three different screens just to get to the starting point for an insurance quote. However the actual form was very short and didn't ask for any information about medical conditions etc - I suspect that's in the small print. The price wasn't competitive - the second-highest quote I got from anyone. I could have got a 10% discount if I'd bought an annual trip policy but they don't offer any discount for buying online, which is poor.

29/06/2008 The site was very fast (so they're not using their own broadband then!) and it was easy to find what you wanted. The questions were all quite clear and seemed to be relevant. You got an extra 5% off if you insured more than one pet, which worked out to be quite goodwhen insuring five dogs. The policy summary was very explicit and it made it clear the limit of claims for each condition. The conditions involving excess were little higher than some, with the first 75 of treatment costs being required in all cases. All in all, no complaints really, everything was in order.

26/05/2008 I did not find this the most attractive website but it is pretty easy to find what you want. I applied for pet insurance and an attractive part of the policy is the additional help available if one of the cats goes missing. However, what really put me off is having to supply information about myself when applying on line - in particular whether or not I have been cautioned for motoring offences. Since I do not see this as relevant to the cost of pet insurance I simply refuse to apply for their cover.

11/05/2008 Good site. Good insurance coverage. Would definitely consider. Quote process medium length, but good price on insurance. Not the cheapest but hey, we all trust the post office not to vanish overnight. And, yes, they do pet insurance too! There is phone assistance during the week until 10pm. The site is fast and you can do everything there - broadband, insurance, banking, oh my!