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Direct Line Travel Insurance

Launched as the UK's first telephone insurer in 1985, the company's distinctive logo of a red telephone on wheels emphasised what it was all about. The telephone has since gained a partner, in the form of a wheeled mouse, to reflect the increase in online buying. When it was launched in 1985, Direct Line was completely owned by the Royal Bank of Scotland (RBS) Group. In 2012 the company was floated on the Stock Market where during the IPO, RBS sold a 30% share of the business. In 2013 RBS sold off a further 37% and is now expected to sell the remaineder of the company during 2014.

To this this day you can only take out a policy with Direct Line by contacting them directly as they do not appear on comparison web-sites. This hasn't stopped them from accumulating over 10 Million customers in the UK, Germany and Italy. One of the main attractions of Direct Line are their UK based call centres in Birmingham, Bristol, Glasgow, Leeds and Manchester.

Direct Line Travel Insurance offers three levels of cover starting with Single trip insurance. You can also take out an annual multi-trip or discoverer package which is ideal for backpacking. Currently there is a 15% discount for buying a multi-trip or discoverer package online. Some of the standard features are up to £10m of medical cover, £5000 cancellation cover, £1500 baggage cover, new for old replacement and emergency cash if your wallet or purse is lost or stolen.

  • £1500 Personal Belongings Cover
  • £10 Million Medical Cover
  • £5000 Cancellation Cover
  • Loss of passport up to £250
  • Legal Assisatn up to £50k
  • £1000 Disaster Cover
  • Winter Sports
Make a travel insurance claim:
0845 246 8711
24 Hour Emergency Helpline:
+44 1252 740 098

Comments (1)

Topic: Direct Line Travel Insurance
5/5 (1)
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Stuart Jenkins (Newcastle, UK) says...
Sadly our trip had to be cancelled due to medical reasons. DL Staff were not only sympathetic, but offered advice every step of our claim; from advice before claiming, to answering questions during it. The claim was part settled within 7 days - the airline needed to close our ticket before the rest is paid - but they contacted me immediately to inform me of the additional paperwork they needed. The amount of £35 excess is very reasonable compared with other companies, and my Mother, who had a ... Read More
17th August 2014 5:50pm

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